ReclameAQUI SMS Verification

Had a problem with a Brazilian company? Complete the ReclameAQUI SMS verification with a virtual number and file your complaint on Brazil's consumer reputation platform.

ReclameAQUI is a free Brazilian platform where consumers publish complaints about companies and companies reply in public. It turns response and resolution data into reputation scores and rankings, so many people also use it to check a business before buying. As part of its security process, it validates new accounts by texting a six-character code to the mobile number you register.

After filling in your personal details, you enter the virtual number in the phone field and type the code you receive to validate it. This helps buyers abroad who had an issue with a Brazilian online store, or Brazilians living overseas whose home SIM is no longer active. If you only want to read a company's reputation page, you don't need an account at all.

Because complaint texts are published, ReclameAQUI advises against including your CPF, phone number, bank details or the full names of people involved. Companies can access your registered contact details to resolve the case, so if a temporary number expires they may not reach you by phone. Keep an eye on your email and follow the complaint through the site.